Adults (18 and older)

If your test results are POSITIVE, you will receive a call within 24-48 hours. If your test results are NEGATIVE you will NOT receive a phone call. If you have not received a call within 48 hours that means you have tested NEGATIVE. You may also obtain your results using the method below: 

View Results Online, via the Patient Portal 

• For adult patients: Provide your e-mail address during registration to receive a Patient Portal invitation. Follow the instructions or visit patientportal.lawrencegeneral.org to sign up. You will receive test results in the portal within 1–2 days.
• Access the Patient Portal on computer to download or print a copy of test results.
• If you are having difficulty logging into the portal, please call the COVID Call Center at 978-946-8409 from 8:30 am – 5 pm, 7 days/week.

Minors (0-17 years old):

If your child’s test results are POSITIVE, you will receive a call within 24-48 hours.  If your child’s test results are NEGATIVE you will receive a phone call in 3-5 days. If you have not received a call within 48 hours you can assume your child has tested NEGATIVE. If you need confirmation of a negative test you may also obtain your results using one of the methods below: 

Children 13-17 Years of Age:  
Due to patient privacy laws, children ages 13 – 17 years and their parents may NOT have portal access.  To request a secure copy of the test results to be emailed to you, call 978-683-4000, ext. 3918.

Children UNDER 13 Years of Age: 
View Results Online, via the Patient Portal: 

• Parents with children under 13 years old must complete the portal proxy form for all children under 13 years old. Proxy forms can be downloaded at: https://www.lawrencegeneral.org/patient-portal-proxy-consent-form. Completed Proxy forms can be emailed to patientportal@lawrencegeneral.org or faxed to 978-946-8169. 
• You can access your child’s portal account to print documentation of results when the proxy form is submitted and processed.
• To request a secure copy of the test results to be emailed to you, call 978-683-4000, ext. 3918.

Printed Results

Secure Email/Mail/Fax

• If you are unable to print results from the portal, or need printed results for a child 13–17 years old, call the medical records office at 978-683-4000, ext. 3918 to request a secure copy of the test results to be emailed, mailed to your home, or faxed to your employer/school. You may call to start the request as soon as you or your child is tested. 
• Calling hours are Monday – Friday from 8 am – 4 pm.

Pick-Up

• Call the medical records office at 978-683-4000, ext. 2046 and press 3 to request to pick up a copy of the test results.
• Calling hours are Monday – Friday from 8 am – 2:30 pm
• Result pick up times are Monday - Friday at 10 am, 12 pm, and 2 pm.

For your safety and privacy, Lawrence General cannot provide your COVID-19 test results over the phone if you initiate the phone call. Call 978-946-8409 if you need help with any of the methods above. DO NOT CALL THE MEDIAL RECORDS OFFICE OR THE LABORATORY TO FIND OUT POSITIVE OR NEGATIVE RESULTS.

 

The Lawrence Community COVID-19 Testing Center can be reached at 978-946-8409. The fax number is 978-946-8488. This is the only place you can get results so please do not call Lawrence General Hospital or the hospital’s laboratory.

The 8-lane drive-through testing site is located in the MVRTA lot off Canal Street in Lawrence. For GPS directions, please use 70 General Street, Lawrence, MA and follow directional signage upon arrival. The site is open Monday - Saturday from 8 am – 4:30 pm and Sunday from 9 am - 1 pm. Holiday hours are limited to those receiving testing prior to a procedure at Lawrence General.

Drive-through (or walk-up for individuals without vehicles) is available to the public Monday – Friday, from 8 am – 4:30 pm. The testing line may be closed prior to 4:30 pm depending on length of the line and/or weather conditions.

The estimates below are subject to change as testing volume is expected to increase in the fall and winter months. For questions, please call 978-946-8409. 

• Monday: 30 - 60 min
• Tuesday: 30 - 60 min (shorter wait times expected after 10 am)
• Wednesday: 30 - 60 min (shorter wait times expected after 10 am)
• Thursday: 30 - 60 min (shorter wait times expected after 10 am)
• Friday: 30 - 60 min (shorter wait times expected after 10 am)

Yes, non-Massachusetts residents can be tested through the Lawrence Community COVID-19 Testing Center, but they must first call 978-946-8409 to pre-register. Out-of-state residents are not eligible to be tested as part of Massachusetts’ free Stop the Spread testing initiative. Out-of-state residents who pre-register will need to have a doctor’s order faxed to the Call Center at 978-946-8488 and will need to provide their insurance information to the Registrar. They can also call 978-946-8409. Once pre-registration is complete they may arrive anytime at the drive-through testing site.  They will need to bring a photo ID and their insurance card.   

We suggest calling one’s insurance company for information on rates for symptomatic vs asymptomatic COVID-19 testing as these can vary depending on a person’s health insurance coverage/plan.
 

Parents/legal guardians may bring minors for COVID-19 testing, but the parent/legal guardian must bring a photo ID.  If a child/minor is brought for testing by someone who is not their legal guardian, they must supply a letter signed by the parent/legal guardian authorizing them to bring the child/minor.  

Download and print a sample letter that can be filled out here.

No appointment or pre-registration is needed for residents of Massachusetts under the “Stop the Spread” testing provided by the state of Massachusetts. Testing also comes at no cost for asymptomatic individuals. Pre-registration and an appointment is required for those coming from out-of-state and for pre-surgical/pre-procedure testing.  

Please bring a valid form of photo ID if you have one. Children under 18 who are being tested must be brought by a parent or guardian with a photo ID. If you do not have some form of ID, please notify the testing center staff and a manager will assist you.

Lawrence General Hospital is currently using a nasal swab. It is not as deep as previous tests and is generally not painful. In fact, most people describe the swab as a tickle that makes their eyes water but does not hurt. It only lasts a couple of seconds in each nostril.

The Testing site is primarily a drive-through site.  If arriving with a vehicle, the driver and all passengers remain in the car for the entirety of the visit. You will roll down your window and a staff member will verify your identity from your photo ID and will ask you some questions to complete your registration. Again, if you do not have any form of photo ID, please let us know at registration so we can assist. Drive forward to the testing area to be swabbed from the comfort of your own vehicle.
 
Alternatively, those without cars who arrive via public transportation or walking may walk up to our check-in tent and we will guide you to a testing area. 
 
We ask that all those who drive to the site in a personal vehicle remain in their vehicle throughout the testing process.  

Currently, Massachusetts is offering free testing without a physician order for asymptomatic Massachusetts residents. Individuals coming for testing from out of state or for pre-surgical/pre-procedure testing require a physician order.

Massachusetts is offering free testing from July 10 – October 31 for asymptomatic residents of Massachusetts (no symptoms). Individuals with symptoms, or individuals that have been in close contact to someone with COVID-19, will have testing fully covered by their insurance company (without co-pays or deductibles). Asymptomatic individuals coming from out of state will have the test billed to their insurance company - check with your insurance provider regarding coverage for asymptomatic testing.

Lawrence Community COVID-19 Testing Center and mobile unit locations will test anyone regardless of immigration status or insurance coverage. Bring your ID of any kind if you have one. If you do not have any form of ID, you will still be able to be tested. Our priority is to test everyone to help slow the spread of COVID-19 in our community.