Patient Medical Records
The Lawrence General Hospital Medical Records Department keeps patient information for both inpatient and outpatient services. Our office is open from 8 a.m. to 4 p.m. Monday through Friday and can be reached at (978) 683-4000, x2047.
How we protect the privacy of your Protected Health Information (PHI)
Lawrence General Hospital is committed to respecting and protecting the rights of our patients and families. The privacy of your health information is very important to us, and we make every effort to ensure that it is kept confidential.
The Lawrence General Hospital Notice of Privacy Rights and Practices describes how we may use or disclose your PHI. For more information about our practices please go to: Notice of Privacy Rights and Practices | Lawrence General Hospital.
How to view your protected information
The Lawrence General Hospital Patient Portal (patientportal.lawrencegeneral.org) is a secure, easy-to-use way for patients to access their health information online.
How to obtain or release a copy of your health information (Do not use these forms for radiology images, see below for radiology information)
You must submit a formal request before we can release your health information. Please note that different forms are used if you are requesting your own record or are requesting that we release the health information to another provider.
To submit written permission please complete, sign, and mail/fax/email us the following forms:
Please complete this form to request a copy of your own health information
Please complete this form to request LGH to disclose your health information to another provider or third party
Please complete this form to request an amendment to your health information
Click here to access our Patient Portal Proxy Consent Form
How to obtain a copy of your radiology films
Please complete the below form to request a copy of radiology images. You can fax the request to 978-946-8067. If you have any questions please call the radiology department at 978-946-8103 or 978-683-4000 X2559.
Please complete this form to request a copy of your radiology information.
Once you have completed the form, return it to the Medical Records Department by:
Health Information Services Department
Lawrence General Hospital
1 General St.
Lawrence, MA 01842
All requests will be processed within 10 business days of receipt.
Charges for copies
There is no charge for copies requested by health care providers or those needed for consultation or continuing care. There is a charge for copies that are requested for personal reasons. Attorneys and Insurers requesting records will be billed for the copies according to the number of pages in the record being requested. Please contact the Medical Records Department regarding the annual update to the copy fee charge.
Obtaining a Copy of Your Baby’s Birth Certificate
Massachusetts hospitals do not retain legal copies of birth certificates. Requests for legal copies should be directed to:
Lawrence City Clerk
200 Common St.
Lawrence, MA 01840
978-620-3230
Or, click here to obtain a copy from the Lawrence City Clerk's office.
Obtaining Your Baby’s Social Security Number
Please contact the Social Security Administration directly at 800-772-1213.