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My Care Family

LOGO | My Care Family
As the Merrimack Valley's leading regional health care system, Lawrence General Hospital is committed to enhancing the delivery and coordination of care, and to improving health outcomes for patients and communities served.  We created My Care Family health plan in 2018 for MassHealth members, with our partners, Greater Lawrence Family Health Center and AllWays Health Partners, now serving 40,000 members in the greater Lawrence, Lowell and Haverhill areas. My Care Family members have access to high quality providers in the local community, including primary care physicians and specialists serving our community.  

Lawrence General staff collaborate with your primary care physician, care managers and other caregivers across settings to improve care for My Care Family patients.  As the local hospital of choice for My Care Family, we are committed to delivering comprehensive health care to patients, as well as ensuring access to high-quality care, the latest technologies and caring, personalized treatment.

Lawrence General Services available through My Care Family:

  • Primary Care
  • Emergency Care
  • Imaging/X-Ray
  • Mammography
  • In-hospital care for adults and children
  • Rehabilitation Services
  • Sleep Medicine
  • Surgery
  • Mother-Baby Care
  • Weight Management

For My Care Family customer service questions:

Email or call 1-800-462-5449. TTY users may call 711.
Hours are Monday through Friday from 8 AM to 6 PM and Thursday from 8 AM to 8 PM. 
For more information about My Care Family, click here to visit the My Care Family website.

My Care Family 24-Hour Nurse Line: (833) 372-5644

My Care Family Partners:

AllWays Health Partners
Greater Lawrence Family Health Center