Temporary Visitor Policy Update in Response to COVID-19

March 12, 2020

In response to the COVID-19 (coronavirus) state of emergency declared in Massachusetts, Lawrence General Hospital is implementing a temporary visitor policy at all inpatient and outpatient locations, effective immediately.

To limit potential exposure and protect the health of patients and families we serve, the updated policy limits patients in the hospital to one adult visitor at a time. Multiple visitors cannot congregate in waiting areas. Additionally, a patient arriving for an appointment cannot be accompanied by more than one adult. Visitors must leave the hospital immediately after their visit is complete.

Hospital visiting hours are now 10 am to 6 pm, seven days a week. Entrance for visitors to Lawrence General's main campus is temporarily limited to the Main Lobby entrance and the Emergency Center entrance.

All visitors must be healthy. Hospital entrances are staffed by security and clinical staff to screen each person entering the hospital. No one will be permitted to visit a patient if they have signs or symptoms including fever, cough, sore throat, runny nose, shortness of breath, fatigue, chills, vomiting, or diarrhea. Before clearing the person to visit, screeners will also confirm that the patient being visited does not have another visitor at the time.

Laboring patients may have one support person throughout the course of their stay. Certain exceptions may be made for those under the age of 18 who are designated parents or legal guardians. Otherwise, visitors under the age of 18 are not permitted.

Family and friends who wish to connect with a hospitalized patient are asked to call or video chat the patient as one way to stay connected while limiting exposure.

We understand these temporary changes may impose an inconvenience to some families, but it’s an important step to keep everyone as safe and healthy as possible. We appreciate your help protecting our patients, families and the greater community.